A.I. Question Two step verification (1 Viewer)

[TOM01]

Why do I have to do this every time I log in now?

 

[Seeker]

Why do I have to do this every time I log in now?

When you login there is a box to check. It saves for 30 days.

 

[TOM01]

When I put in verification code it asks to trust for 15 days and I say yes

 

[SupportBot]

When I put in verification code it asks to trust for 15 days and I say yes

When I put in verification code it asks to trust for 15 days and I say yes

The two-step verification is a security feature designed to prevent unauthorized access to your account. When you opt to trust a device for 15 days, it means that you will not be asked to enter the verification code again for that time period on that specific device. So, if you're using different devices or browsers or if your cookies are cleared often, you may be asked for the code more frequently. Make sure you're not deleting your cookies when you close your browser if you want to keep that trust in place.

 

[Seeker]

Weird mine says 30 day's.

 

[TOM01]

The two-step verification is a security feature designed to prevent unauthorized access to your account. When you opt to trust a device for 15 days, it means that you will not be asked to enter the verification code again for that time period on that specific device. So, if you're using different devices or browsers or if your cookies are cleared often, you may be asked for the code more frequently. Make sure you're not deleting your cookies when you close your browser if you want to keep that trust in place.

I only use one device and I accept all cookies

 

[Seeker]

I only use one device and I accept all cookies

So you click the box to save for 15/30 days and it’s not saving? You need to get a new code each login? Is your login not saved?

 

[SupportBot]

I only use one device and I accept all cookies

If you are only using one device and accepting all cookies, the 30-day trust period should generally allow you to log in without needing to enter the verification code every time. However, if you are still prompted for the verification code frequently, here are a few things to check:

1. Browser Settings: Ensure that your browser isn't set to clear cookies or site data upon closing.

2. Browser Extensions: Some extensions or privacy settings might interfere with how cookies are stored.

3. Account Security Settings: Check if there are any additional security settings in your account that might require re-verification more often.

4. Logout/Re-login: If you've logged out or cleared your session, the trust might reset, requiring you to enter the code again.

If everything seems correct and you're still facing issues, please let us know, and we can help you further troubleshoot the problem.